Managed Detection and Response (MDR) from LevelBlue

Managed detection and response (MDR) can provide faster, less-complex deployment across your environment, helping to reduce the costs associated with managing a security technology stack and the challenges of recruiting and retaining skilled cybersecurity experts

MDR provides organizations with experts who monitor their endpoints, networks, and cloud environments, and respond to threats at any time. Compared to other tactics, MDR delivers several improvements including: threat management that is both reactive and proactive; broad access to skilled cybersecurity experts; reduced mean times to both detection and response; effective resource augmentation with specialized skills such as threat hunting and forensic investigation; and guided response and remediation to restore endpoints in the event of an established threat.

Yes. Integration includes initial provisioning, configuration, and tuning of the LevelBlue Unified Security Management (USM) Anywhere platform; staff training; development of a custom incident response plan, and an optional threat modeling workshop.

Machine learning helps optimize security operations by making threat detection and response faster and more accurate. By using machine learning, tools automate and improve the analysis of large amounts of event and incident data from multiple sources in near real time. They identify patterns and anomalies in the data and then prioritize alerts for suspected threats or critical vulnerabilities that need patching. Analysts use this real-time intelligence to enhance their insights and understand where they can scale their responses, or where there are time-sensitive detections they need to investigate. Machine learning can also augment traditional threat detection methods, such as signature-based tools that alert on known bad traffic. By combining predictive analytics that alert based on behavioral anomalies with existing knowledge about bad traffic, machine learning helps to reduce false positives. It also helps make security operations more efficient by automating workflows for more routine security operations response.

MDR is highly adaptive to your specific business landscape and sector. Your outsourced cybersecurity experts can, for example, create bespoke response playbooks and triage plans, and work with your internal team to define processes and workflows.

Many MDR solutions offer consumers similar-seeming features, so it’s important to understand exactly what is included in the service. When selecting an MDR, consider the following:

• Staffing—Do you have anyone internal that will assist with response, or do you need an MDR service that handles everything?
• SOC staffing—Some MDR offerings included dedicated Tier 1 analysts. Be sure to understand what kind of staffing comes with your MDR choice.
• The MDR’s visibility—A SIEM or other monitoring tool alone doesn’t provide complete visibility into threat actions. Ask about the solutions the offering is based on and review the threat visibility provided by the offering.
• Detection Capabilities—Your MDR provider’s detection capabilities need to be based on continually updated threat intelligence.

When something suspicious is identified on your network, the MDR team immediately goes to work, isolating the threat so it can’t spread to other parts of your network infrastructure. After containment, the team sets to work analyzing it to fully understand its nature. We also work with you on remediation to validate the threat has been eradicated and verifying it hasn’t returned. The final part of the incident response is a deep investigation into the root cause of the incident, with the goal of creating customized rules and workflows that harden your posture.

Resources and expertise are two key factors in making any cybersecurity purchasing decision. Our MDR solution employs highly trained experts around the world and collaborates with the leading cybersecurity technology suppliers to create a service that can provide extensive, highly advanced detection, remediation, and analysis at any scale.